I initially hired him to clear a carpenter ant infestation. His inspection was thorough, and his service top notch. He knows his stuff and made recommendations on vegetation, and offered me various alternatives. Later in the year it was rats - very clever ones that escaped capture for some time. Erik was always a cell phone call away. He responded immediately and returned weekly (& sometimes bi-weekly) to reset traps and try new tricks. He finally caught a small family, returned one-by-one to remove them, and patched the hole they had created in the eaves.
Erik changed companies at one point, and is now out on his own. During one of the interims, I was visited by a colleague from his old company. The service severely paled. When you work with Erik, you're inviting a new member into your household. -- Lara Feltin